Household appliances in Napier

“We have purchased a few appliances now and we have always received amazing help and support”

“Great service and customer service. I phoned at 9am and Alan was able to come the same day and was here very promptly. New what the problem was as soon as he turned washer on and fixed it straight away definitely recommend.”

“Lovely friendly customer service and great range of products.”

“Astounding variety store... gift shop, fancy dress, party supplies and nick-knacks all under the one roof. A+ Update 03/2023 massive upgrade to the stock range, it's an arts & crafts dream :) also still managing to keep it all nice and cheap. Great store!”

“Awesome people. My first encounter was with the hardcase lady on the phone. She was fantastic. Had a laugh and excellent phone manner. Got my washing machine fixed and the guys that came and done that were awesome. Quick, tidy and very professional.”

“Lovely tidy shop, friendly staff and great bargains of good quality goods.”

“Anything old or appliance related... You're find a million of them here!”

“Great bargains, lovely staff”

“Has to be hands down my favorite shop. Every is so cheap and great quality. If its in my shed can guarantee this mega lads sold it to me lol. Ive also had to return a couple things from time to time and the refund comes in almost straight away! Keep it up team”

“Beautiful store fill with awesome kitchen appliances. Outstanding customer service”

“Excellent service Salesman went out of his way to help me get the best deal .”

“Thank you for such an amazing Mothers day gift - I was in your store searching for a bunny hutch “inherited 2 bunnies from daughter”. I asked a lovely man if they had any cages - none available but he then handed me a bag of Mother’s Day gifts - thank you!”

“Happy staff, gorgeous plants and flowers to add as an extra gift purchase”

“Was able to get everything I needed. The staff were helpful and went out of their way to serve us, even though the deli was short on staff the produce staff came in to cover. As an extra bonus the friendly cashier even packed my bag. Something we never see back home in Auckland.”

“4.5⭐ I mean, but it's better to upgrade than downgrade. It's a nice place to shop at, not congested, clean, Huge selection and most important AFFORDABLE. A few more staffs per shift would actually be appreciated though. The ones on shift are definitely nice and helpful.”

“Starting anew and had to get some furniture and appliances. The product ranges are good and the service I received from staff was excellent. I will most certainly have them as no 1 on my list going forward.”

“Easy to find products that you want”

“We brought a TV there today and the young fellow that looked after us was fantastic,even put it in the car ,thanks heaps team”

“BEST SERVICE EVER. I was looking for a specific type of cheese, a lovely Maori boy who worked in the cheese department helped me with help from three others. One of which were also a Maori boy who stopped filling the mince, a lovely young pretty girl who was named Jess along side another pretty girl with glasses and facial piercings. I then needed help looking for a gluten free product. All four in question then collectively went out back and in a timely manner came back with EXACTLY what I needed. I highly recommend countdown Hastings if you are wanting exquisite and speedy customer service. I have since been continuing to do my weekly shop at this store and always look out for these four people who always stop and have a chat with me every time. These lovely young people will indeed go far in life and likewise in the company.”

“Really great store. Has all your sewing, etc needs. Very helpful staff & good off-street parking. Worth joining their VIP club as big savings.”

“As property managers we rely on good trades people and Josiah and his team are one of our best. Very reliable and easy to deal. They can sort out pretty much anything from replacing a washer or a tap, installing new hot water cylinder to full on bathroom renovation. But Josiah is also very good at sorting out other 'handyman' jobs like replacing door handles, repairing and painting a ceiling or putting up a partition wall. Nothing seems to be too big a job but they are equally as good at attending to the little stuff. We are very happy with Jayfix ongoing services for our business.”

“Awesome customer service from Logan Schallum. (Operations Manager) first meet and greet. Discussed overall job description. Communicating and Liaising plans of job in depth. On the same page on scopes of work. Found myself comfortable to explain myself to him as I’m new to all this Project management. Residential job. He was on the same level as myself. Very professional from such a high caliber of high quality standards. Highly recommend there services. Rural work was done. Very timely response. Happy all round with start to finish.”

“Our kids love this place. The huge racetrack is very fun and my boys play every time we go. Friendly staff too.”

“Brought my phone in to get the screen fixed. He had it done in an hour and there were no issues. Amazing customer service from the owner and an overall great customer experience”

“Hard to get out of this store without buying something I need or want. Great knife sharpening service.”

“Installation of a Panasonic Heat Pump. Butler & Hewitt staff were on time, friendly, efficient, polite, and professional. Highly recommend to others. Thank you guys - N Hazelwood”

“Got my co2 bottle filled up for brewing here. Excellent service and very well priced. See you next time!”